Case Studies

Case Study: Career Coach Community

Workitdaily is an online community with 1000's of members seeking advice on how to compete in an ever intensifying job market and get their dream job.

Problem

• Easy Access: Workitdaily needed a way for course members to access relevant information to their specific situation quickly.

• Too Many FAQ: WorkitDaily staff members spend too much time answering FAQ's despite having an FAQ page instead of performing higher value coaching.

• Low Cost Value Add: WorkitDaily was looking for a way to extract additional value from their content for their course members at relatively low-cost.

Solution

• Easy Integration: The chatbot solution, "Winnie" was built as an add-on embedded into their existing pay-walled course content on https://circle.so/

• Use Existing Content: Winnie was trained on WorkitDaily's existing course content to be able to answer a question about a course member's specific situation.

• FAQ Answered: Winnie stays updated with WorkitDaily's FAQ page to provide relevant answers and links when asked.

• 24/7 availability: Winnie is available to answer questions 24/7 and is instructed to act as an additional member of the career coaching team allowing other members to focus more on higher-value offerings like WorkitDaily's One-on-One coaching.

This is the client, WorkitDaily founder, JT O'Donnell, and the Founder of online community platform Circle.so (Winnie was deployed on Circle) speaking about the new Ai powered chatbot, Winnie, that is allowing the WorkitDaily staff members to do more with less and provide quality customer support and knowledge accessibility 24/7.

What the Client had to say about Winnie...

A Tour of the Winnie Chatbot

Explore how Winnie the chatbot built for the paid private community of WorkitDaily works with the Onyx Ai founder Zack